Responding to changes in behaviour,
enhancing quality of life.

Dementia Support Australia (DSA) is a partnership led by HammondCare that brings together dementia expertise from across the aged care industry. It provides the Dementia Behaviour Management Advisory Service (DBMAS) and Severe Behaviour Response Teams (SBRT) nationwide. Supported by the Australian Government under the Dementia and Aged Care Services Fund, Dementia Support Australia offers a free national service operating 24/7 365 days a year.

Our role is to improve the quality of life for people living with dementia and their carers. We do this by working in partnership with the person living with dementia and their care network to understand the causes and/or triggers that led to changes in behaviour. These behaviours can be a reasonable response to the environment, stimuli, and the interaction between people or a more complex interplay of medical issues as a result of their diagnosis. Dementia is experienced differently by each person and our work seeks to recognise and respond individually to these changes.

Dementia Support Australia is supported by funding from the Australian Government under the Dementia and Aged Care Services Fund.

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Who is eligible?

We provide services to:

  • People living with dementia
  • Care workers
  • Health professionals
  • Family carers

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How do I refer?

Referrals can be made 24 hours a day through any of the following methods.

Refer Now



Referrals can be made 24 hours a day using our online system.


Referrals can be made by calling our 24 hour helpine on 1800 699 799


Supporting those in need of assistance for the care of people living with dementia

Latest News and Updates

Data updates from Dementia Support Australia

Friday 24 May 2019
Dementia Support Australia provides national support, advice and intervention across Australia regardless of location 365 days/24 hours per day. 

More support for you

Friday 14 December 2018
Have you had a chance to review our updated resources?

Our Support: Who and how

Tuesday 13 November 2018
In the first 6 months of 2018 (Jan 1 – June 30, 2018) Dementia Support...