A DSA consultant came to assist with management of behaviours of one our residents and was extremely helpful, and pleasant. She did a thorough assessment, gave us a “new” picture of the resident, and some great and realistic goals and interventions. Every one of your consultants we have dealt with were exceptional and your service helped a lot. Your service sees our staff in action and points to ways to better manage and also give cues to Case Managers on how to better educate staff.
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